Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information you provide directly: name, email, company details, and project requirements. We also collect usage data including API calls, access logs, and device information.

2. How We Use Information

We use collected information to: provide and improve services, process transactions, communicate with you, ensure security, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share data with: service providers assisting our operations, legal authorities when required, and business partners with your consent.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and regular audits. However, no method of transmission is 100% secure.

5. Cookies

We use cookies for service functionality, analytics, and preferences. You may disable cookies in browser settings, though some features may not work properly.

6. Your Rights

You have rights to: access your data, correct inaccuracies, request deletion, object to processing, and data portability. Contact us to exercise these rights.

7. Data Retention

We retain data as long as necessary for service provision and legal compliance. Account data is deleted within 90 days of account closure.

8. International Transfers

Data may be transferred internationally with appropriate safeguards. We comply with applicable data protection regulations including GDPR where applicable.

9. Children Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Policy Changes

We may update this policy periodically. Changes are effective upon posting. We will notify significant changes via email.

11. Contact

For privacy inquiries, contact our Data Protection Officer at service@shinegenic.com